Manage by text
Run it all from your phone. No app needed.
REFERX texts you when something needs you, and you reply with a letter. Perfect for owners who live in the truck, not at a desk.
How it works
- 1
We text you when a referral comes in.
Their name, their number, and who sent them. Call while they're still interested.
9:41Dana Brooks referred Jordan Ellis (AC replacement) — (602) 555-0147 · jordan.ellis@example.com. Give them a call!
Calling now 👍
- 2
Update it with one letter.
We check in on every referral. Reply W when you win the job, tell us the amount, and the reward goes out.
C for Contacted, Q for Quoted, W for Won, L for Lost.
9:41Checking in on Jordan Ellis (referred by Dana Brooks). Reply C for Contacted, Q for Quoted, W for Won, L for Lost, or P if it's still pending.
W
Nice! What was the total job value for Jordan Ellis? Reply with just the number, like 450.
8450
Marked Won! Dana Brooks's $100 reward for referring Jordan Ellis is on its way.
- 3
Add a customer in one text.
Text us their name and number from the driveway. They're added, and the referral ask goes out on its own.
9:41New customer Maria Delgado 480-555-0119, 2217 E Baseline Rd
Add Maria Delgado · +14805550119 · 2217 E Baseline Rd? Reply Y to add, N to cancel.
Y
Added Maria. Already in your “Referral requests” campaign, so the ask goes out on its own.
- 4
Customers text back? You'll see it.
When a customer replies to one of your texts, we forward it to your phone. Answer right there and it goes straight back to them.
9:41Dana Brooks texted: “Do you guys do duct cleaning too?”
Reply to this and I'll send it straight back to them.We sure do! I'll have the office call you to set it up.
Your part
Save one number.
Save REFERX in your contacts.
We send you the number during setup. That's the whole setup.
Reply when we text you.
Usually one letter. We'll tell you exactly what to send.
No logins, no passwords, no laptop. Just texts.
Good questions
- Do I need the app?
- No. Everything on this page works by text. The app is there when you want the bigger picture.
- Who can text the REFERX number?
- Only your phone number. Texts from any other number are ignored, so nobody else can change a thing.
- What if I reply with something it doesn't get?
- It tells you it didn't understand and does nothing, so a typo never changes anything.
- Does it cost extra?
- No. It's included in every plan.